Privacy policy

Privacy Policy

At Jewellery Junction, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how Jewellery Junction collects, uses, stores and protects information when you visit our website, interact with our social media pages, create an account, place an order, or use our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Personal Information

We may collect personal information when you voluntarily provide it to us, including when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support
• Submit a review, feedback or testimonial
• Participate in a survey, promotion or contest
• Interact with our website or other services

This information may include your name, email address, mobile number, billing address, shipping address and other information required to process your request or order.

You may browse certain parts of our website without providing personal information. However, some features and services may not be available without the required information.

Non-Personal Information

We may automatically collect certain non-personal information when you use our website, such as your browser type, device information, operating system, IP address, internet service provider, pages visited and general website usage information.

This information helps us understand how visitors use our website and improve their overall experience.

How We Use Your Information

Jewellery Junction may use the information collected to:

• Process and deliver your orders
• Process payments and provide order updates
• Respond to customer enquiries and provide support
• Improve our products, website and services
• Personalise your shopping experience
• Understand customer preferences and website usage
• Send order-related communications
• Send newsletters, offers and promotional communications where permitted
• Conduct surveys, contests and promotional activities
• Detect and prevent fraud, misuse or unauthorised activity
• Comply with applicable legal and regulatory requirements

Payment Information

Payments made through our website may be processed by authorised third-party payment gateways.

Where payment is processed through such providers, sensitive payment information such as complete card or banking details is handled by the respective payment provider in accordance with its own security and privacy practices.

Jewellery Junction receives the information necessary to confirm and fulfil your transaction.

Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us remember your preferences, understand website traffic, analyse usage and improve website functionality and marketing performance.

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

Where applicable, information transmitted through our website is protected using secure communication technologies.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Sharing of Information

Jewellery Junction does not sell, rent or trade your personal information.

We may share necessary information with trusted service providers who assist us with:

• Payment processing
• Order fulfilment and delivery
• Website hosting and technology
• Analytics and website performance
• Marketing and communications
• Customer support
• Legal, regulatory or compliance requirements

We only share information where reasonably necessary to provide our services, operate our business, fulfil orders or comply with applicable law.

International Orders

For orders placed for delivery outside India, your information may be shared with international logistics providers, customs authorities, payment processors and other service providers where necessary to process and deliver your order.

Such information may be processed or transferred across countries as required for fulfilment of the transaction.

Newsletters & Marketing

If you subscribe to our newsletter or promotional communications, we may use your email address to send information about new collections, products, offers, launches and other updates.

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in the communication.

Transactional communications such as order confirmations, payment notifications and shipping updates may still be sent where necessary.

Information Accuracy

Information displayed on our website may occasionally contain technical errors, typographical errors or inaccuracies.

Jewellery Junction reserves the right to correct, update or modify website information, products, services or pricing without prior notice.

Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms or other external services.

Jewellery Junction does not control or take responsibility for the privacy practices, content or policies of these third-party websites.

We recommend reviewing the privacy policy and terms of any third-party website before providing your personal information.

Your Acceptance

By using our website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website.

Changes to This Privacy Policy

Jewellery Junction may update this Privacy Policy from time to time to reflect changes in our business practices, technology or applicable requirements.

The updated policy will be published on this page along with the revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we handle your information.