Terms of service

Welcome to Jewelry Junction. This website is owned and operated by Jewelry Junction (“we”, “us”, “our”, or “Jewelry Junction”).

By accessing or using our website or purchasing our products, you agree to the Terms & Conditions mentioned below. Please read them carefully before placing an order.

1. About Our Website

Jewelry Junction reserves the right to update, change, suspend, or discontinue any part of the website, products, services, prices, or these Terms & Conditions at any time.

Any changes will be updated on this page. Your continued use of the website after changes are published means you accept the updated Terms & Conditions.

2. Product Information

We make every effort to ensure that the product images, descriptions, colours, sizes, materials, and other information shown on our website are accurate.

However, since our jewellery is handcrafted, minor variations in colour, finish, texture, pattern, or design may occur. These variations are a natural part of handcrafted jewellery and may also appear different due to lighting, photography, or individual screen settings.

Product availability, specifications, designs, and prices may change without prior notice.

3. Prices & Taxes

All prices displayed on our website are subject to applicable taxes and charges, which will be shown at checkout where applicable.

For international orders, additional charges such as customs duties, import taxes, VAT/GST, brokerage fees, or other charges may apply.

These charges are the responsibility of the customer unless specifically mentioned otherwise at checkout.

4. Orders & Payments

When placing an order, you agree to provide accurate and complete information, including your name, contact details, billing information, and delivery address.

An order is considered confirmed only after successful payment and confirmation from Jewelry Junction.

We reserve the right to cancel or refuse an order in situations including:

The product is unavailable.
There is an incorrect price or product information.
Payment is unsuccessful or has an issue.
The information provided by the customer is incorrect or incomplete.
We suspect fraudulent or unauthorised activity.
The order cannot be fulfilled due to legal or regulatory restrictions.

Payments are processed through authorised third-party payment providers. Additional bank, payment gateway, or currency conversion charges may apply depending on the payment method used.

5. Shipping & Delivery

Orders are shipped to the address provided at checkout.

Delivery timelines shown on the website are estimates and
may vary due to courier delays, weather, public holidays, customs clearance,
incorrect address details, or other circumstances beyond our reasonable
control.

For international orders, customs clearance and
destination-country regulations may affect delivery timelines.

Please refer to our Shipping Policy for detailed
information.

Please refer to our Shipping Policy for more information about shipping and delivery.

6. International Orders

Jewelry Junction may ship to selected international destinations, depending on product availability and applicable regulations.

Customers placing international orders are responsible for checking whether the products can legally be imported into their country.

Any customs duties, import taxes, VAT/GST, brokerage fees, clearance charges, or other charges imposed by the destination country are the responsibility of the customer unless stated otherwise at checkout.

Jewelry Junction is not responsible for delays, additional charges, or delivery restrictions caused by customs or local regulations.

7. Product Care

Jewellery should be handled and stored carefully to maintain its appearance and condition.

Exposure to water, perfumes, cosmetics, sweat, chemicals, moisture, or improper storage may affect the appearance or finish of jewellery.

Any damage caused by improper use, accidental damage, normal wear and tear, or failure to follow recommended care instructions may not qualify for a return or refund.

Please follow the product-specific care instructions provided by Jewelry Junction, wherever applicable.

8. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to the website or its systems.
Copy, reproduce, modify, or distribute our website content without permission.
Use our website or content in a way that may harm Jewelry Junction or other users.
Upload or transmit harmful software, viruses, or other malicious content.

We reserve the right to restrict or terminate access to the website if we believe these Terms & Conditions have been violated.

9. Intellectual Property

All content on this website, including logos, brand names, photographs, product images, graphics, designs, text, videos, and other materials, belongs to or is licensed to Jewelry Junction unless otherwise stated.

You may not copy, reproduce, modify, publish, distribute, sell, or use our content for commercial purposes without our written permission.

10. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics services, or other service providers.

We are not responsible for the independent policies, systems, delays, or technical issues of these third-party service providers.

Their respective terms and policies may also apply to your use of their services.

11. Privacy

Your use of our website and the information you provide to us are subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

12. Governing Law

These Terms & Conditions are governed by and interpreted according to the applicable laws of India.

Subject to applicable consumer protection laws, any dispute relating to our website, products, or purchases will be subject to the jurisdiction of the competent court.

13. Changes to These Terms

Jewelry Junction may update these Terms & Conditions from time to time.

The latest version will always be available on this page. Any changes will become effective once published on the website.

Your continued use of the website after the updated Terms & Conditions are published means that you accept the changes.

14. Contact Us

If you have any questions about these Terms & Conditions, your order, our products, or our policies, please contact us:

Jewelry Junction
Email: jewelleryjunction8@gmail.com
Phone: 80800 30386
Address: Nanga putla, opposite Haldirams, Itwari, Nagpur, Maharashtra 440002

For return or exchange-related queries, please contact us using the details provided above.